WHAT IS CRM SOFTWARE?

CRM Software (or Customer Relationship Management Software) is a software category that includes applications which help businesses build strong relationships with their customers, boost conversations, and improve revenue rates based on customer data coming from multiple interaction channels (phone calls, website visits, social interactions, and so on).

Why CRM Matters?

CRM helps you ditch clunky processes and manual effort so you can get on with business. You’ll find more leads, close more deals, keep more customers and grow your business.One place to store all customer information means your conversations are always personal, relevant, and up to date.